Contents

• Introduction
• How to fix it

---

Introduction

We attempted to activate the expired license for SCOM but we were unable due to the expiration of the product. The following errors would show when attempting to activate via PowerShell. These errors would show every time we try to activate:

Set-SCOMLicense : Unable to proceed with the command. Ensure you are connecting to correct Management Server and have sufficient privileges to execute the command. 
At line:1 char:1
+ Set-SCOMLicense -ManagementServer localhost -ProductId BZX70-NQZUT-SS ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : InvalidOperation: (BZX70-NQZUT-SSFEQ-7PWWZ-9ZOQC:String) [Set-SCOMLicense], InvalidOperationException
    + FullyQualifiedErrorId : InvalidOperation,Microsoft.SystemCenter.OperationsManagerV10.Commands.Commands.AdministrationCmdlets.SetSCOMLicense

At the same time two consecutive events are logged in the Application Log:

Log Name:      Application 
Source:        .NET Runtime
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Application: MonitoringHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.UnauthorizedAccessException
   at Microsoft.EnterpriseManagement.Common.Internal.ExceptionHandlers.HandleChannelExceptions(System.Exception)
   at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpoint[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings, Microsoft.EnterpriseManagement.Common.Internal.SdkChannelObject`1<Microsoft.EnterpriseManagement.Common.Internal.IDispatcherService>)
   at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.ConstructEnterpriseManagementGroupInternal[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings, Microsoft.EnterpriseManagement.DataAbstractionLayer.ClientDataAccessCore)
   at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.RetrieveEnterpriseManagementGroupInternal[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings, Microsoft.EnterpriseManagement.DataAbstractionLayer.ClientDataAccessCore)
   at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.Connect[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings, Microsoft.EnterpriseManagement.DataAbstractionLayer.ClientDataAccessCore)
   at Microsoft.EnterpriseManagement.ManagementGroup.InternalInitialize(Microsoft.EnterpriseManagement.EnterpriseManagementConnectionSettings, Microsoft.EnterpriseManagement.ManagementGroupInternal)
   at Microsoft.EnterpriseManagement.ManagementGroup.Connect(System.String)
   at Microsoft.EnterpriseManagement.Mom.ValidateAlertSubscriptionModule.ValidateAlertSubscriptionDataSource.ValidateAlertSubscriptions(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.TimerQueueTimer.CallCallback()
   at System.Threading.TimerQueueTimer.Fire()
   at System.Threading.TimerQueue.FireNextTimers()

and

Log Name:      Application 
Source:        Application Error
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Description:
Faulting application name: MonitoringHost.exe, version: 10.19.10014.0, time stamp: 0x5c45e51b
Faulting module name: KERNELBASE.dll, version: 10.0.14393.5582, time stamp: 0x63882301
Exception code: 0xe0434352
Fault offset: 0x0000000000026ea8
Faulting process id: 0xaf4
Faulting application start time: 0x01d937237975b89c
Faulting application path: C:\Program Files\Microsoft System Center\Operations Manager\Server\MonitoringHost.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 21ffc48d-66ca-4aab-9967-47b2201d498f
Faulting package full name: 
Faulting package-relative application ID: 

---

How to fix it

Follow the below steps to allow you to fix the Activation issue:

1. Run the following PowerShell script on your Management Server to unregister the Time Service, set the date 48 hours ahead of the date SCOM was installed on the Management Server, and finally restarting the SCOM services.

    # Unregister the Time Service
    W32tm /unregister
   
    # Stop the Time Service
    Stop-Service -Name w32time
   
    # Set the Operating System date 48 hours ahead of the InstalledOn date that is in the registry
    Set-Date ([DateTime]::ParseExact($((Get-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Microsoft Operations Manager\3.0\Setup').InstalledOn), 'M/d/yyyy-HH:mm:ss', $null).AddHours(48))
   
    # Restart the SCOM Services (System Center Data Access Service, System Center Management Configuration, Microsoft Monitoring Agent)
    Restart-Service -Name omsdk, cshost, healthservice
   

2. Verify the time has been changed.
3. Open the SCOM Console and navigate to the top of the Console window, click on Help -> About
   
4. Click on Activate and type in your License key:
   
   
5. Accept the license agreement:
   

6. Successfully activated!
   

7. Register the Time Service to revert the changes made above, close the SCOM Console, and finally restart the SCOM SDK Service (System Center Data Access Service):

   # Register the Time Service
   W32tm /register
   
   # Close the SCOM Console
   Stop-Process -Name Microsoft.EnterpriseManagement.Monitoring.Console -Force
      
   # Restart the SCOM SDK Service
   Restart-Service -Name omsdk
   

8. Open the SCOM Console and verify if you go to Help -> About. Do you see (Eval) in the Console version?
   If you see (Retail) (as shown below), you are activated!
   

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About Blake Drumm

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