My customer was running Solaris 10 (SunOS 5.10), they were having issues when attempting to install the SCOM Agent (scx-1.6.8-1.solaris.10.sparc.sh). So we dug further into things to verify why the installer was failing on the PostInstall step.
I asked the customer to copy the SCOM Linux / Unix Agent install files (
C:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\UnixAgents\DownloadedKits) to the Solaris Machine so we can attempt a manual installation.
Extract the Solaris Installer file:
sh scx-1.6.8-1.solaris.10.sparc.sh --extract
We looked at the output after running the install manually:
[solaris10:[email protected]/home/ops_monitoring/scxbundle.24766] pkgadd -d scx-1.6.8-1.solaris.10.sparc.pkg The following packages are available: 1 MSFTscx Microsoft System Center 2012 Operations Manager for UNIX/Linux agent (sparc) 1.6.8-1 Select package(s) you wish to process (or 'all' to process all packages). (default: all) [?,??,q]: Processing package instance <MSFTscx> from </home/ops_monitoring/scxbundle.24766/scx-1.6.8-1.solaris.10.sparc.pkg> Microsoft System Center 2012 Operations Manager for UNIX/Linux agent(sparc) 1.6.8-1 http://www.microsoft.com ## Processing package information. ## Processing system information. ## Verifying package dependencies. ## Verifying disk space requirements. ## Checking for conflicts with packages already installed. ## Checking for setuid/setgid programs. This package contains scripts which will be executed with super-user permission during the process of installing this package. Do you want to continue with the installation of <MSFTscx> [y,n,?] y Installing Microsoft System Center 2012 Operations Manager for UNIX/Linux agent as <MSFTscx> ## Executing preinstall script. Waiting for service stop: svc:/application/management/omid ... ## Installing part 1 of 1. /etc/opt/microsoft/scx/pf_file.sh /etc/opt/omi/conf/omiregister/root-scx/SCXProvider-omi.reg /etc/opt/omi/conf/omiregister/root-scx/SCXProvider-req.reg /etc/opt/omi/conf/omiregister/root-scx/SCXProvider-root.reg /opt/microsoft/scx/bin/omi_preexec /opt/microsoft/scx/bin/scxlogfilereader /opt/microsoft/scx/bin/setup.sh /opt/microsoft/scx/bin/tools/.scxadmin /opt/microsoft/scx/bin/tools/.scxsslconfig /opt/microsoft/scx/bin/tools/scxadmin /opt/microsoft/scx/bin/tools/scxsslconfig /opt/microsoft/scx/bin/tools/setup.sh /opt/microsoft/scx/bin/uninstall /opt/microsoft/scx/lib/libSCXCoreProviderModule.so /opt/omi/lib/libSCXCoreProviderModule.so <symbolic link> [ verifying class <none> ] /etc/opt/microsoft/scx/conf/installinfo.txt /etc/opt/microsoft/scx/conf/scxconfig.conf /etc/opt/microsoft/scx/conf/scxlog.conf /etc/opt/microsoft/scx/conf/scxrunas.conf [ verifying class <config> ] ## Executing postinstall script. /var/sadm/pkg/MSFTscx/install/postinstall: ENV=/usr/sislocal/profile: is not an identifier pkgadd: ERROR: postinstall script did not complete successfully Installation of <MSFTscx> failed.
The piece of the message above that stood out to me was this line:
/var/sadm/pkg/MSFTscx/install/postinstall: ENV=/usr/sislocal/profile: is not an identifier
I asked the customer to take a look at their Environmental Variables in
/etc/profile and verify if there are any custom lines in there. We noticed there were custom lines, we removed these lines and attempted the installation again, it succeeded!