How to create a Certificate Template for Operations Manager

Posted by : on

troubleshooting   guides   operationsManager   certificates

Steps to Create Certificate Template

Step 1

Open the Certificate Authority Tool:
Open the Certificate Authority Tool

Step 2

Expand the tree on the left and Right Click on Certificate Templates and select Manage:
Open the Manage Certificate Templates Snap-In

Step 3

Right Click on the IPSec (Offline request) template display name, and select Duplicate Template:
Select Duplicate Template on the IPSec (Offline request) template

Step 4

Confirm the Compatibility tab:
Confirm Compatibility Tab

Step 5

Confirm you have modified the following in the General tab:

  • Template Display Name:
    System Center Operations Manager
  • Validity period:
    5 years (change this per your security policy)
  • Check Publish certificate in Active Directory

Confirm General Tab

Step 6

Confirm you have modified the following in the Request Handling tab:

  • Check Allow private key to be exportable (this is required for Server Authentication)

Confirm Request Handling Tab

Step 7

Confirm you have modified the following in the Cryptography tab:

  • Verify Microsoft RSA SChannel Cryptographic Provider is Checked
  • Under Providers Check Microsoft Enhanced Cryptographic Provider v1.0 and move it to below Microsoft RSA SChannel Cryptographic Provider
  • Verify Minimum key size is set to 2048 or 1024 (2048 adds CPU overhead)

Confirm Cryptography Tab

Step 8

Confirm that None is selected for the Key Attestation tab:
Confirm Key Attestation Tab

Step 9

Confirm you have modified the following in the Extensions tab:
Confirm Extensions Tab

  • Click on Application Policies and Edit
    • Remove IP security IKE intermediate
      Confirm Extensions Tab - Application Policies Extension Removal
    • Add:
      • Client Authentication
      • Server Authentication
        Confirm Extensions Tab - Application Policies Extension Adding
        • Click OK
  • Click on Key Usage and Edit
    • Confirm you have checked:
      • Make this extension critical
      • Click OK
        Confirm Extensions Tab - Key Usage Extension Adding

Step 10

Confirm you have modified the following in the Security tab:

  • You can add multiple types of objects here: Users, Computers, Service Accounts, Groups, or Built-in security principals.
    For simplicity I will keep the defaults and only add the following permissions on Authenticated Users:
    • Read
    • Enroll
      Confirm Security Tab
    • Click OK to confirm / create the Certificate Template
      Certificate Template Created

Step 11

Close the certificate templates Console.

  • In the Certificate Authority tool, right click on Certificate Templates
    • Hover over New -> Select Certificate Template to Issue
      Deploy with Certificate Template to Issue
    • Select the Certificate Template Display Name you created in Step 5:
      Select Certificate Template you Created
      • Click OK

Step 12

Verify you are seeing the Certificate Template on your Management Server.

  • Open Local Machine Certificate Store: certlm.msc
  • Open Personal -> Certificates
  • Right Click Certificates and hover over All Tasks -> Select Request New Certificate…
    Select Request New Certificate on Management Server
    • Skip through the first screen
      • Click Next
    • Verify that you have selected Active Directory Enrollment Policy
      • Click Next
    • Select the checkbox next to the Certificate Template you created and click on the Warning sign below the Certificate Template, it says click here to configure settings.
      Certificate Template showing up on Management Server

    • Example of how to configure the certificate to be used by a Management Server
      Configure Certificate
      • Click OK
    • Click on Enroll
      Configure Certificate

Step 13

In order to use certificates with System Center Operations Manager you will need to generate / perform run the MOMCertImport tool on atleast one of the Management Servers, and any servers that will communicate via Certificates (DMZ servers, Workgroup Machines, etc.).

  • MOMCertImport.exe is located in your System Center Operations Manager Installation Media inside of SupportTools\AMD64.
    • Right Click on MOMCertImport.exe and select Run as administrator
      • Select the certificate you generated via the System Center Operations Manager Certificate Template.

Step 14

Restart the Microsoft Monitoring Agent with the following Powershell Command:

Restart-Service HealthService

After restarting the Microsoft Monitoring Agent (HealthService). You will wait until you see the following Event (Event ID: 20053) in the Operations Manager Event Log confirming that the certificate has been loaded:

Log Name: Operations Manager
Source: OpsMgr Connector
Date: 2/28/2022 10:35:36 AM
Event ID: 20053
Task Category: None
Level: Information
Keywords: Classic
User: N/A
The OpsMgr Connector has loaded the specified authentication certificate successfully.

:bangbang: Important

You may experience issues when a certificate Re-enrolls automatically. Operations Manager needs the certificate to be imported with MOMCertImport.exe prior to being able to be used by SCOM. Unfortunately, there is not an automated method for SCOM Certificate Management.

:notebook: Note

You may experience issues with connectivity between the remote machine and the Management Server(s), verify you have checked these things:

  1. Ensure all SPN’s are correctly registered for Management Servers, Operations Manager & Data Warehouse Databases, and services that are utilizing them.
  2. Event ID 20071 and 21016 on Gateway point to Firewall, SPN, or Certificate issue in most cases.
  3. Run the Gateway Approval Tool using the SDK (Data Access Service) account OR an account with high permission level (SysAdmin privileges) to Operations Manager SQL DB.
  4. Verify you selected the appropriate certificate when you run MOMCertImport, check the certificate properties.
    • You may also check the following registry path: HKEY_LOCAL_MACHINE\Software\Microsoft\Microsoft OperationsManager\3.0\Machine Settings
      • Check the key: ChannelCertificateSerialNumber this is the serial number of the certificate you imported, reversed.
  5. Verify that there are not any other certificates in the Local Machine Personal Store that have matching Subject Names.
  6. Operations Manager only uses the first CN name in the Subject of the Certificate.
  7. Cryptography API Key Storage Provider (KSP) is not supported for Operations Manager certificates.

Page Views

Share on:
About Blake Drumm
Blake Drumm

I like to collaborate and work on projects. My skills with Powershell allow me to quickly develop automated solutions to suit my customers, and my own needs.

Email :

Website :

About Blake Drumm

My name is Blake Drumm, I am working on the Azure Monitoring Enterprise Team with Microsoft. Currently working to update public documentation for System Center products and write troubleshooting guides to assist with fixing issues that may arise while using the products. I like to blog on Operations Manager and Azure Automation products, keep checking back for new posts. My goal is to post atleast once a month if possible.

Follow @blakedrumm
Useful Links